You can find out how in the next practical tip. If one user uses a free one and the second uses a commercial one, then the commercial version will consider the use of TeamViewer for commercial purposes. Make sure that you and the users you connect are using the free version of TeamViewer. You are usually flagged for commercial use when you have been using it for mutilple calls and different IP address of the other user and so have gone beyond the 'family/friends' limited use of the product. If you use TeamViewer for personal use only, here’s how to fix the TeamViewer trial expired problem. The only requirement is that your partner has also installed Chrome. Theres very little you can do, as the algorithm they use, takes a lot of information from your PC. Otherwise you will receive an offer to buy a license.Īlternatively, you can use Chrome Remote Desktop to access other computers completely free of charge over the Internet.
If your use corresponds to the license conditions, your account will be activated again.Have your TeamViewer ID ready and explain the use of the software in detail.Here you will also find a guide on what to do if commercial use is suspected and how to get in touch with TeamViewer.
The manufacturer asks for help from the TeamViewer community. TeamViewer does not offer telephone support for users of the free version.If you receive an unjustified message that you have commercial use, contact the manufacturer using the online form.However, if you access company PCs or issue invoices for your use, you must purchase a TeamViewer license.The free version definitely includes access to your private computer on the go and dial-in to the private computers of family members or friends.For example, during continuous use it can easily be suspected that you are making money with it. So that the software is not used illegally for business, the manufacturer has used some monitoring techniques. TeamViewer: suspected commercial use - what to do?Īs a private user you can use TeamViewer free of charge. In this practical tip, we will show you what you can do in such a case. If you suspect commercial use, you will receive a message and your connection will be disconnected.
With TeamViewer you can access other PCs for free as a private user.